Frequently Asked Questions
Everything you need to know about your GalaxyCon fashion experience.
How do I determine the right size for my apparel?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is GalaxyCon's return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that personalized or final sale items are not eligible for return.
How long will it take for my order to ship?
Standard domestic shipping typically takes 3-5 business days to process and 5-7 days for delivery. International shipping times vary by location but generally arrive within 14-21 days.
What materials are used in GalaxyCon clothing?
We prioritize high-quality, sustainable fabrics including organic cotton, premium recycled polyester, and breathable linen blends. Specific material compositions are listed on each product description.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an automated email containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.