Returns & Exchanges
At GalaxyCon, we want you to feel stellar in your new fashion finds. If your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags are still attached.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return journey.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing